1Introduction
Welcome to 536bet. This Privacy Policy explains what information we collect when you use our website or mobile app, why we collect it, and how it is kept secure.
536bet is an online gaming and Sports Betting platform built for players in Bangladesh. We believe that earning user trust requires us to handle privacy responsibly and transparently. That is why this policy is written in clear, straightforward language — so every user stays fully informed about how their data is used.
By using the 536bet platform, you agree to this Privacy Policy. If you have any questions, you are welcome to contact our support team directly.
Key Point: Your data is a trust placed with us. We are committed to honoring that trust.
2What Information We Collect
536bet collects only the information needed to run the platform properly and deliver the best possible service to you. Details are outlined below:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identifying Information | Name, date of birth, gender | Account Verification |
| Contact Information | Mobile number, email | Security Alerts & Support |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Data | Game history, login time | Experience Improvement & Support |
We do not collect any information beyond what is listed above. We hold only what you voluntarily provide and what is automatically generated through normal use of the platform.
3Why and How We Use Your Information
536bet uses the data it collects only for specific, legitimate purposes — never for unnecessary or unethical ends.
- To enable account creation, verification, and secure login.
- To successfully process deposits, withdrawals, and all financial transactions.
- To analyze your preferences and gaming behavior so we can deliver a better experience.
- To detect and prevent fraud, money laundering, and unauthorized access.
- To alert you about suspicious activity on your account.
- To meet legal obligations and ensure accountability to regulatory bodies.
- To provide customer support and resolve any complaints or queries you may have.
- To inform you of relevant promotional offers or updates (with your consent only).
Please Note: If you do not wish to receive promotional messages, you can turn off notifications at any time from your account settings.
4Who Your Information Is Shared With
536bet does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:
- Payment Providers: Necessary data is shared to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
- Technology Service Providers: Partners who manage our server hosting and security infrastructure are contractually bound to maintain confidentiality.
- Legal Authorities: Providing information under a court order or government directive is a legal obligation we are required to fulfill.
- Fraud Prevention Agencies: Limited data may be shared with relevant authorities to detect fraud or illegal activity.
Assurance: Your data will never be shared with any third party beyond the reasons stated above. Sharing information with advertising companies or data brokers is strictly prohibited.
5How Your Information Is Kept Secure
536bet uses industry-leading security technology to protect your information. Below is the security framework that supports our Privacy Policy:
- All data transfers are secured with 256-bit TLS/SSL encryption.
- Stored passwords are hashed using the bcrypt algorithm.
- Firewalls and access controls are in place to prevent unauthorized access to servers and databases.
- Regular security audits and vulnerability assessments are conducted.
- Automatic alerts are sent for any suspicious login attempts.
- Staff are granted access only to the information they need (Least Privilege principle).
Your Responsibilities: We ensure maximum security on our end, but keeping your password strong and not sharing it with anyone is your own responsibility.
6Cookie & Tracking Policy
536bet uses only a limited set of essential cookies on its platform. Cookies are small data files stored in your browser that help make the platform easier to use.
- Essential Cookies: Essential for maintaining login sessions and running core site functions.
- Functional Cookies: Used to remember your language preference, theme, and other settings.
- Analytics Cookies: Used to understand how many visitors each page receives; no personal information is attached.
We do not use third-party behavioral advertising cookies or cross-site tracking. You can delete or block cookies at any time through your browser settings, though doing so may limit certain site features.
7Your Rights Regarding Your Information
536bet believes every user should have full control over their own data. We guarantee the following rights:
- Right to Know: You may submit a request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data unless we are required by law to retain it.
- Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
- Right to Data Portability: The ability to receive a copy of your data in a structured format.
- Right to Object: You may object to the use of your data for specific purposes.
How to Submit a Request To exercise any of the rights above, please contact our support team. We will respond to your request within 30 business days.
8Protection of Minors
536bet strictly prohibits anyone under the age of 18 from creating an account or using the platform. Under our Privacy Policy:
- We do not knowingly collect any information from anyone under the age of 18.
- Any account identified as belonging to a minor is immediately closed and all associated data is deleted.
- If a parent or guardian believes their child has created an account, please notify our support team immediately.
9How Long Your Data Is Stored
536bet does not retain your data longer than necessary. Below is a breakdown of our data retention periods:
- Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
- Transaction Records: Up to 7 years, in accordance with financial regulations.
- Gaming History: For the duration of account activity and up to 2 years after closure.
- Support Contact: 1 year after the issue is resolved.
- Log & Device Data: Up to 90 days for security purposes.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
10Changes to the Policy
From time to time, 536bet may need to update its Privacy Policy due to changes in the business environment, legal requirements, or technology. For any significant changes, we will:
- A clear notice will be displayed on the platform homepage or dashboard.
- At least 14 days' notice will be given before any changes take effect.
- The "Last Updated" date at the top of this page will be revised accordingly.
Note: Visit this page regularly to stay up to date with the latest Privacy Policy.
11Get in Touch
For any questions, complaints, or data-related requests regarding our Privacy Policy, you can reach our support team directly:
- Email: [email protected]
- Live Chat: Log in to the platform and contact support directly.
- Support Hours: 7 days a week, 24 hours a day.
We take every request seriously and do our best to resolve it as quickly as possible.